General questions
Questions about our service
Frequently Asked Questions
- Are there any cancellation charges?
- Can I request my taxi to be waiting at a place (e.g airport or street intersection)?
- Do you provide A/C (Air conditioned) cars?
- Do you provide an English-speaking driver?
- Do you provide multiple pickups or drops?
- Do you provide non AC cabs?
- Do you provide self drive cars?
- How and when do I get the driver and cab details ?
- How can I edit my existing booking?
- How do I get confirmation about our booking?
- I want a taxi on a sharing basis. Will you provide it to me?
- I want to make a booking for a round-trip with Gozo cabs, can I do that?
- I'm going from City A to city B for x days. During that time I will travel to neighboring cities from city B - is that all included in my quoted kms?
- I'm hiring a car from Gozo. In the kms quoted on my fixed quote can I use the car for local travel before I leave the city?
- In how many cities do you provide services?
- My driver overcharged me during the trip... How can you help me?
- Our company employees travel regularly. Who do I contact for tie-up?
- Sometimes I find Gozo's prices are slightly higher compared to other companies on the same routes
- What advantages do I get by booking in advance?
- What car categories do you provide?
- What if Driver asks me for extra payment? and I do not agree...
- What if my cab shows up late?
- What if my taxi does not show up?
- What if the cab breaks down during the journey
- What is the earliest I should make a reservation with Gozo?
- Why should I book in advance?
- Will Gozo drivers take detour per our request?