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Need compensation #4996956471
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Basic Ticket Information
Ticket Status: Closed
Department: Support
Create Date: 21/04/25 3:37 
User Information
Name: Harish Rajan
Email: harish29thnovece@gmail.com
Phone:

Avatar
Harish Rajan posted

Need Comp

Call me

Created by AvatarHarish Rajan
Avatar
Dibyendu Bhowmick posted

Dear customer,

Please elaborate the concern and share booking id.

Regards,

Dibyendu

Closed by AvatarDibyendu Bhowmick with status of Closed
Avatar
Harish Rajan posted
You said you have escalated the issue regarding the attached booking, what's the update?? 

Remember I have spent 8500 rs extra due to ur failure and false promises consecutively thrice in a days.. 

Also I got a message from gozo to my WhatsApp.. Attached the same. 
Please reply those questions also

On Mon, 21 Apr, 2025, 1:07 am Gozo Cabs | Helpdesk, info@gozocabs.com> wrote:
 
 
 
 
Gozo Ticket ID #4996956471 created. Please expect our response within 2 working (M-F) days from today.

Dear Harish,
We have created ticket ID #4996956471 for you. If you have an existing reservation, make sure you have provided your Booking ID
Describe your issue in detail so we can provide timely help.
For all inquiries on this topic, reply directly to this email chain.

If your request is urgent, call us directly on the number listed on our website or chat with us on gozocabs.com and refer to this ticket ID
YOU CAN REPLY DIRECTLY to this email with additional information OR You may update this ticket online





 
This ticket was created on 21/04/25 3:37 . Last update was on Monday 21 April, 2025 at 3:37 am

Need Comp

Call me




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Reopened by SYSTEM
Avatar
Jishu Jana posted

Dear Sir,

Greetings from Gozo Cabs!

We apologize for the inconvenience caused to you due to last moment cancellation, the advance amount INR 741 already refunded to your payment source.

We have forwarded your booking to senior management team for further compensation.

Regards,
Team Customer Advocacy
Gozo Cabs.

Closed by AvatarJishu Jana with status of Closed
Avatar
Harish Rajan posted
Why sooo much delay?? 
What's the resolution time?? 

I was said over phone on 20th April by ur person that this has been escalated to zonal manager and the resolution will be in 24-48 hours, All lies? 

You didn't even bothered to call back me or contact me, I had to raise a new ticket

On Fri, 25 Apr, 2025, 12:30 pm Gozo Cabs | Helpdesk, info@gozocabs.com> wrote:
Reopened by SYSTEM
Closed by AvatarJishu Jana with status of Closed
Avatar
Harish Rajan posted
Hi Jishu Jana, 
Why no response at all?? 



On Tue, 29 Apr, 2025, 2:45 am Harish Rajan, harish29thnovece@gmail.com> wrote:
Why sooo much delay?? 
What's the resolution time?? 

I was said over phone on 20th April by ur person that this has been escalated to zonal manager and the resolution will be in 24-48 hours, All lies? 

You didn't even bothered to call back me or contact me, I had to raise a new ticket

On Fri, 25 Apr, 2025, 12:30 pm Gozo Cabs | Helpdesk, info@gozocabs.com> wrote:
Reopened by SYSTEM
Closed by AvatarJishu Jana with status of Closed
Avatar
Harish Rajan posted

.

Reopened by harish29thnovece@gmail.com
Closed by AvatarJishu Jana with status of Closed

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